Terms of service

Welcome to BBDHAKA. By accessing our website and making a purchase, you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website or placing an order.

1. General Information

These Terms apply to all users of our website, including customers, vendors, and browsers. By using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. Your continued use of our website following any changes constitutes acceptance of those changes.

2. Online Store Terms

  • You must be at least 18 years old or have parental consent to make a purchase on our website.
  • You agree not to use our products for any illegal or unauthorized purpose.
  • Any fraudulent or unauthorized use of our website may result in termination of your access.

3. Product Information and Pricing

  • We strive to display accurate product information, including colors, sizes, and descriptions. However, we cannot guarantee that your screen’s display of color will be accurate.
  • All prices are listed in BDT and may be subject to change without notice.
  • We reserve the right to modify or discontinue products without prior notice.
  • We are not liable for any errors in pricing or product information. If a product is listed incorrectly, we reserve the right to cancel orders for that product.

4. Payment Terms

  • We accept major credit cards, debit cards, and other payment methods as listed on our checkout page.
  • Payment must be completed before your order is processed and shipped.
  • By providing your payment information, you authorize us to charge the specified amount to your payment method.

5. Shipping and Delivery

  • We offer shipping to [countries/regions]. Shipping costs and delivery times vary depending on your location and the selected shipping method.
  • Estimated delivery times are provided for convenience only and are not guaranteed.
  • We are not responsible for delays caused by customs or carriers.
  • If your package is lost or damaged during transit, please contact our support team at +880 170 3237648

6. Returns, Refunds, and Exchanges

For information on returns, refunds, and exchanges, please refer to our Return and Refund Policy 

7. User Accounts

  • You may create an account on our website to streamline your shopping experience.
  • You are responsible for maintaining the confidentiality of your account information, including your password.
  • We reserve the right to suspend or terminate accounts at our discretion if we detect any suspicious activity.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of BBDHAKA or our content suppliers and is protected by copyright and trademark laws. Unauthorized use of our content is prohibited.

9. Limitation of Liability

  • BBDHAKA is not liable for any damages that result from the use of our website or products.
  • We make no warranties or guarantees regarding the accuracy, completeness, or reliability of the information on our website.
  • Our liability is limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless BBDHAKA and its affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Bangladesh. 

12. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.

13. Changes to Terms of Service

We reserve the right to modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them regularly. Your continued use of our website constitutes acceptance of any changes.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

  • Phone: +880 170 3237648
  • Address: 321 & 322, 3rd floor, Shah Smrity Market, Road 10/Block-D, Mirpur 1 (In front of Shah Ali Girls College)